Admissions at New Haven
New Haven accepts applications and admits new students 365 days a year. Our multi-disciplinary team reviews each application to ensure potential students and New Haven are a fit for each other. To determine whether or not your daughter will thrive at New Haven, please review our behavioral checklist and admissions criteria.
New Haven girls come from all over the United States and from around the world. Contact a member of our admissions team at 888.317.3958 or by emailing us at [email protected] with any questions you may have or to discuss a potential student. We are available to talk twenty-four hours a day, seven days a week. You may also contact us using our contact form.
Our girls are smart and capable but come to New Haven burdened by months or years of emotional pain or behavioral dysfunction. For these girls, things have stopped working at home, at school, and in life. Many of our students have suffered from one or more emotional issues, such as traumatic stress, depression, anxiety, or substance abuse with little relief, often despite multiple hospitalizations or therapeutic placements. However, our experience working with complex emotional and psychiatric issues means that 80% of our graduates never need another residential placement.
We know that every one of our girls is part of a family system that is also suffering, so our treatment approach brings nurturance, healing, and support to the whole family. New Haven students come from all over the United States and the world. We welcome international students.
“New Haven did not save my life (although that would have a better ring to it), but instead, gave me the tools to save my own life. I really have been changed for good.”
New Haven Works With:
New Haven is known internationally for successfully working with a wide range of complex, often co-occurring, emotional and behavioral disorders. The following is not an exhaustive list of the type of issues a New Haven student might struggle with.
- Traumatic Stress
- Depression or Dysthymia
- Anxiety Disorders
- School Avoidance or Refusal
- Bi-polar I or II
- Suicidal Ideation
- Cutting or Self-harm
- Running Away
- Substance Abuse
- Dual Diagnosis
- Family Adjustment Difficulties
- Victims of Abuse and Neglect
- Eating Disorders
- Learning Disabilities/Non-verbal Learning Disabilities
- Personality Disorders (borderline/BPD, histrionic, narcissistic traits)
- Low Self-Esteem
- Relationships Problems
- Low Motivation
- Habitual Lying
- Peer Problems
- Adoption/Attachment Issues
- Identity issues
- Sensory Processing Issues
Health issues: New Haven has the medical sophistication to provide safe treatment to girls suffering from health issues that would prevent their admission to most programs. These issues include diabetes (including with self-harming behavior), seizure disorder, POTS, celiac’s disease, etc.
New Haven Does Not Work With:
While New Haven is designed to work with a wide range of complex emotional and behavioral issues, we do not work with the following situations and diagnoses:
- Medical Instability
- History of Physical Violence
- Parental Non-Participation
- Non-English Speaking
- Severe Autism
- Low IQ (below 80)
- Anti-Social or Conduct Disorder
“Many authors spend years trying to describe the feeling of change…. I could write a million words but this feelings must be experienced for true understanding. That day I felt this swirl of emotion in my body. It traveled past the butterflies in my stomach and straight to my heart.”
“It was not an instant revelation that made me realize that I could not continue living the life I had at the time. Righting the course happened over the eighteen months I have been in Utah. It happened when I became aware that I had become a shell of my former self and that I had become overwhelmingly self-absorbed. I started to reach out to others and to develop real insight.
At New Haven we have found that most of the girls we treat experience symptoms from the following list. Depending on the frequency, intensity, or combination of any one of these symptoms, your daughter may need the structure of a residential treatment facility like New Haven.
- Feel sad and empty inside.
- Experience frequent crying.
- Thoughts of suicide, or self harm.
- Shows decreased or increased appetite.
- Demonstrates high irritability.
- Exhibits low self-esteem.
- Loss of interest in goal directed or fun activities.
- Sleeping too much or not being able to sleep at night.
- Abnormally elevated, expansive, or irritable mood for over a week.
- Inflated self-esteem or grandiosity.
- Decreased need for sleep.
- More talkative than usual or pressured speech.
- Increase in dangerous activities that have a high potential for painful consequences.
- A pattern of negative, hostile or defiant behaviors.
- Loses temper often.
- Argues with and defies adults, refuses to comply with rules.
- Blames others for her mistakes.
- Deliberately annoys people.
- Spiteful or vindictive.
- Feels entitled.
- Truant, or runs away from home.
- Dishonest and/or manipulative.
- Experienced or witnessed a traumatic event.
- Throwing up after meals.
- Irregular eating patterns.
- Distraught about body image.
- Serious relationship with older boyfriend.
- Decline in academic performance.
If any combination of three or more of these symptoms apply, please contact us to discuss your daughter’s behavior.
What To Bring
What to bring – Clothing
Space is limited, please bring only items on the list (additional items will be sent home)
- Pants or shorts (finger-tip length) – 7
- Shirts – 10
- Underwear / Bras (no thong panties) – 10 pairs
- Pajamas – 2 sets
- Nice Dress / Skirt(knee length) – 1
- Jackets / Coats – 2 – 3
- Socks (including some for P.E.) – 12 pairs
- Swimsuit (one-piece) – One
- Dress Shoes – One pair
- Work Shoes / Boots – One pair
- Sandals – One pair
- Sweatshirt / Sweatpants – 3
- P.E. Shorts or Pants – 3-4 (no spandex)
- Running / work-out Shoes – One Pair (not converse or skating shoes)
- Sports Bras- 5
What to Bring – Required Personal Item
Space is limited, please bring only items on the list
- Towel(s) – 2
- Electric Razor – One
- Twin Sheets and Twin Comforter – One each
- Personal Journal – One
Note: We Provide Toiletries, But You Are Welcome To Send Favorite Brands, Etc.
- Deodorant – One
- Shampoo / Conditioner – One bottle
- Brush/Comb – One
- Toothbrush – One
- Stuffed Animals
- Graphing Calculator
What NOT to Bring
(The following items are not allowed and will be confiscated and sent home)
- Glass (such as in picture frames)
- Aerosol Sprays
- Nitrisoxide propellant (such as in mousse)
- Fluoride Wash
- Personal Electronics
- Personal CD’s
Download the full list here
“New Haven shows us that we are loved, teaches us how to love, and helps us spread love in our lives. They don’t make the change for us, but they are essential to the change.”
“New Haven makes a family crisis so much better. I know that sounds funny and in a way I meant it to be but when a family is going through a crisis I can’t tell you how reassuring it is for a parent to know that your daughter is in a wonderful place filled with wonderful people. In the midst of a crisis New Haven has been our shining light and I mean this from the bottom of my heart.”
Christin Prestwich, MA MFT
Christin was raised in Southern Utah and moved to Northern Utah to pursue her bachelors degree from Utah Valley University. She later moved on to earn a masters degree in marriage and family therapy at Argosy University.
Christin has had the opportunity to work with a wide variety of populations throughout her clinical work, and has a passion for working with young women and families. “I have always admired and respected the New Haven team and am so excited to be a part of it. The family-focused aspect of the clinical program has been amazing to watch, and I love that the girls can feel and understand that treatment at New Haven is for their whole family.”
Kristen VanOrman Buck
Senior Admissions Counselor
Kristen VanOrman Buck was born in Saskatoon, Saskatchewan, Canada. Kristen is the oldest of six children. Her career plan of becoming a Pediatric Nurse was put on hold when she became a mother. She then found New Haven in 2007 and has loved being a part of the New Haven family ever since!
Kristen has played a crucial role at New Haven in the Residential department including almost four years as the Lead Supervisor of the Eleanor Roosevelt House where she was able to support students and families through their difficult, but powerful journeys. Kristen also had the opportunity to attend the New Haven service trip to Peru in June of 2013 which was an eye opening and incredible bonding experience for her and all who participated. Her passion, drive, creativity, love of the girls and families at New Haven are just a few of the many qualities that are appreciated by all who come in contact with Kristen.
Kristen is currently serving on the Membership board for NATSAP and has participated on various panels at NATSAP regional conferences. She has also served as a community volunteer for the past 10 years working with young women in various roles.
Kristen has five children including four boys and a teenage stepdaughter. Kristen practices interior design outside of New Haven, but also uses her keen sense of interior style to help make the residential houses feel even more welcoming, warm, and home like. Kristen also loves to travel, refinish old furniture, golf, and spend time in the outdoors.
Ryanne began working at New Haven in 2016 as a residential staff while she was finishing her degree at Utah Valley University. Even though her plan was only to be at New Haven for a short time, she quickly fell in love with the program and the relationships she grew with the young women there. She found herself never wanting to leave and became one of our Residential Supervisors in the Eleanor Roosevelt house. She worked this position for over a year before becoming one of our Admissions Counselor.
Ryanne loves working with the families and students that comes to New Haven. Her favorite part about working at New Haven is seeing the magic of healing take place in these families as they work hard together to overcome what seems hopeless.
Ryanne recently graduated Utah Valley University with a BS in Community Health Education and is CHES certified. Ryanne has a passion for people. She loves to build genuine relationships with those that she meets as she goes out and travels. Her favorite pastime is doing anything outside, especially in her Jeep Wrangler with the top down, music blaring, and sun shining.